Privacy Policy

Introduction

At Demifine'd, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit demifined.com or make a purchase from us.

By using our website, you agree to the collection and use of information as described in this policy.

This Privacy Policy is in compliance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the Consumer Protection (E-Commerce) Rules, 2020, and the Digital Personal Data Protection Act, 2023.

Information We Collect

Information you provide
• Name, email address, phone number when you create an account or place an order
• Billing and shipping address
• Payment information (processed securely — we do not store card details)
• Messages you send us via contact forms or email

Information collected automatically
• IP address and browser type
• Pages visited and time spent on our website
• Referring website or search terms
• Device information and cookies

How We Use Your Information

• To process and fulfil your orders
• To send order confirmations, shipping updates, and delivery notifications
• To respond to your queries and provide customer support
• To send you marketing communications (only if you've opted in)
• To improve our website and personalise your experience
• To comply with legal obligations

Cookies

We use cookies to improve your browsing experience, remember your preferences, and understand how customers use our site. You can disable cookies in your browser settings, though this may affect certain features of our website.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:
• Delivery partners and logistics providers — to fulfil your orders
• Payment processors — to process transactions securely
• Marketing platforms — only for communications you've opted into
• Legal authorities — when required by law

Data Security

We implement appropriate security measures to protect your personal information against unauthorised access, alteration, or disclosure. Our website is SSL certified and all transactions are encrypted.

Your Rights

You have the right to access, update, or request deletion of your personal information at any time. To exercise these rights, contact us at demifined.com.

Marketing Communications

If you've opted in to receive marketing emails or WhatsApp messages from us, you can opt out at any time by clicking the unsubscribe link in our emails or contacting us directly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.

Contact Us

For any privacy-related queries, contact us at: demifined.com
Demifine'd · Trivandrum, India

Our Story

Foe & Dear is a collection of one of a kind pieces that are assembled to order by hand and heart. Utilizing materials and incorporating influences from the world over, Foe & Dear offers collections of jewelry that honour humanity’s roots—from the sparkliest, most sublime peaks, to the darkest, roughest depths. This contrast illuminates a tension that envelops us: one of romance and mystery.

Designer Katherine Schlattman founded Foe & Dear in a tiny apartment in Williamsburg, Brooklyn, during the thick of summer in 2009. Now, designed and handcrafted amid Vancouver, BC’s shimmering skyline and sea, Foe & Dear is a fixture in the fashion industry and is proudly stocked all over the world by first class vendors. Katherine believes that jewelry should delight and endure, and each piece of Foe & Dear jewelry is intended to do just that for decades to come.

Visit our shop

225 Fake Street
Vancouver, BC

250-555-5555

Monday-Friday: 12pm-5pm

Book an appoinment